1. Introduction

Welcome to SARVO.io (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (https://www.sarvo.io) or interact with our services. By using SARVO.io, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

Contact information such as name, email address, and phone number. Payment information, which is processed securely via Stripe; we do not store payment details. Account details including login credentials if applicable. Course enrolment data, including information about your participation in our training programmes.

2.2 Information We Collect Automatically

Technical data such as IP address, browser type, and device information when you visit our website. Usage data including pages visited, time spent on the site, and interactions with our services. Cookies and tracking technologies to improve functionality and analyse website traffic.

3. How We Use Your Data

We use your personal data to process payments and provide access to courses, respond to customer enquiries and support requests, improve our website and services, comply with legal and regulatory obligations, and send promotional materials (only if you have opted in).

4. Legal Basis for Processing

Under UK GDPR, we process your data based on your consent, our contractual obligations, legal requirements, and legitimate interests such as business improvement and security.

5. Data Sharing

We do not sell your personal data. However, we may share it with trusted third parties, including Stripe for payment processing, email providers for communication, analytics tools for website improvement, and legal authorities where required by law.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You can also withdraw consent for marketing communications at any time. To exercise these rights, contact us at hello@sarvo.io.

8. Security Measures

We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no online service can guarantee absolute security.

9. Cookies

We use cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@sarvo.io